Shipping policy
Shipping Policy
Effective date: 16-October-2026
We currently deliver to addresses within the United Arab Emirates and Saudi Arabia. We aim to process and deliver every order as quickly as possible.
Order Processing and Delivery
Processing and dispatch times may vary by product. Please check the product page for its estimated dispatch time.
Once dispatched, delivery within the UAE usually takes 1–2 days. Delivery timeframes for Saudi Arabia may vary; please refer to the estimate shown on the product page or at checkout.
Delivery estimates may vary due to your location, public holidays, weather, courier operations, or other circumstances outside our control. Remote areas may require additional time or incur an additional delivery charge.
Shipping Fees
Any applicable shipping fee will be shown at checkout before you place your order.
Order Updates
We may contact you to confirm your order or delivery details. Where tracking information is available, we will share it with you.
Delivery Details
Please provide a complete and accurate delivery address and a reachable phone number when placing your order. Incomplete or incorrect details may delay delivery or prevent successful delivery.
For questions about your order, email support@veloragoodsco.com and include your order number.
